by Karl D. Forth
New approach drives
change for California cabinet
Separating solid wood and panel processing, and
finishing individual components helped boost efficiency.
For most companies, getting away from the “old way” of do- ing things meant that some- thing bad had to happen to
make them rethink their position.
For Monschein Industries, Inc., 2013
was the year that rethinking began,
according to Tim Donowick, director of
operations. Monschein had just started
recovering from the long recession and
was under pressure to make more cabinets better and faster.
The Riverbank, California, company
had many challenges including the mo-
rale in the company, which was on the
low side, Donowick said. The company’s
core people had not seen paid vacations
or raises in a long time. Another obstacle
was a not-so-complimentary reputation
for poor on-time deliveries, less-than-
acceptable product and slow and inad-
equate customer service.
Fortunately, the owner, Karen
Monschein, a highly business capable,
mechanically intuitive and strong-willed
woman, was dedicated to improvement.
She led a number of meetings, using
data to determine which changes should
be made. They came up with a single
word strategy: Velocity.
“We had to get our product through
quickly and efficiently while working on
changing our customer’s perception of
us by putting the focus on our customer
service,” Donowick said.
Monschein Industries is located in
California’s San Joaquin Valley, east of
the Bay Area. The company’s 265 employees manufacture kitchen and bath
cabinets for local builders in a 133,000
square foot operation. The company was
Who: Monschein Industries, Inc.
Where: Riverbank, California
What: Kitchen and bath cabinets
for local builders
Plant size: 133,000 square ft.
At a glance
CNC machine and secondary operation combination. Homag BHX-050 was added for its
small footprint and its barcode reading ability.