Boy, if there were ever a more counterintuitive statement than the title of this article, I would like
to hear about it. How can something
that promotes efficiency harbor waste?
By the time you reach the end of this
article I hope you will be able to answer
that question yourself.
During my training sessions I
discuss two terms that are often used
synonymously. The terms are “effi-
ciency” and “productivity.” They are as
different as apples and oranges. Web-
ster defined efficiency as, “bringing
about the result wanted with the least
waste of time, effort or material.” Wow,
Efficiency can be a breeding ground
Too much effort to promote efficiency might actually sacrifice productivity.
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