floor, will the person reading them
have to make any assumptions that
making a few simple notations would
eliminate? What about sending instructions to people? Are you assuming
they will be able to decipher what you
need, relying on their knowledge? Any
time guessing or assuming is involved,
that means you’re playing the odds.
Casinos make a healthy profit doing
this with their customers. In my case,
I always say, “The only thing I know
about guessing and assuming is I will
pick the wrong option.” It’s a silent,
time-eating monster, forcing people
to think about details that should be
made simple and obvious.
Something you can do to help recog-
nize how much guessing and assuming
you’re spending your time on each day
is this. Stand 10 feet away from your
work area and ask these questions:
1) Can I visually see how the work is
flowing through this area? Are there
signs or queues?
2) Do I know what task is taking
place in this area?
3) If I had to do this job, can I see
that all the required tools are available?
4) Are all the required materials on
hand in the right quantity?
With these simple guidelines, that
To see lean
particular CNC operator could now
easily see that there were almost no
end to the amount of improvements
that could still be made in his area. He
had all the answers and knew exactly
what to work on the moment he had a
Add these two phrases to your lean
tool box, they have never done me
wrong. Don’t forget to make before and
after pictures/videos! It’s awesome to
share them throughout the organiza-
tion, and a compilation of improvements
is always a hit at the Christmas party! ;
scan the code or go to:
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