utes each morning for this exchange.
Remember, meetings are waste too, so
get good at making them short and to
the point. Whatever you do, don’t sit
down. Have a stand-up meeting in front
of a white board. Here is how quick and
simple the exchange should be:
You: “Kim, tell me about the improvement you made yesterday.”
Kim: “I noticed I send a similar
E-mail to our customers all the time.
It was taking me about 3-5 minutes to
type each message. This was a lot of
You: “Great observation. What did
you do about it?”
Kim: “I created a signature in my
E-mail account that contains the exact
message I’d like to convey to our cus-
tomers. Now it’s as simple as the click
of a button. I never have to type that
You: “WOW, that is a huge improvement Kim. Great job.”
How you roll this out for your team
is up to you. If I can suggest a simple
schedule it might look like this:
Week 1: Read “2-Second Lean” by
Paul Akers and “Identifying Waste by
James Lewis as a group. Use your 15
minutes each day to discuss what you
read the night before..
Week 2: Teach and discuss the
Seven Deadly Wastes. One or two per
day. Watch videos together in your
Week 3: Start to discuss the waste
you see with the group. Talk about
which wastes you see specifically and
does everyone agree? Don’t worry
about counter measures this week. The
point is to see the waste.
Week 4: Pick specific wastes in your
processes. Decide on counter measures.
Present your proposal to the team. If
they agree, implement immediately.
My personal rules for making im-
provements are: $0 dollars spent, must be
able to implement in one day or less and
should target 50-percent improvement.
Next month we will discuss the im-
provement trident, which is one of the
last pieces of the puzzle before you roll
this out. Get great at seeing waste!✚
LAGUNATOOLS.COM | 1.800.234.1976
©2018, Laguna Tools, Inc. LAGUNA® and the LAGUNA Log® are the registered trademarks of Laguna Tools, Inc. All rights reserved.
THE ONLY LIMITATION
IS YOUR OWN IMAGINATION